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About
The Good Warehouse Practice (GWP) Course & Certification is designed to provide a practical understanding of warehouse operations in regulated pharmaceutical, biotechnology, and life sciences environments. The course focuses on ensuring proper storage, handling, and distribution of materials while maintaining product quality, safety, and regulatory compliance.
This course covers warehouse layout and design, storage conditions, inventory management, material handling, documentation practices, temperature and humidity control, pest control, and distribution procedures. It also emphasizes GMP/GDP alignment, traceability, audit readiness, and best practices for maintaining an efficient and compliant warehouse system. Upon successful completion, learners receive a certification demonstrating competency in Good Warehouse Practices.
- Warehouse and Logistics Professionals
- Supply Chain and Distribution Teams
- Quality Assurance and Compliance Professionals
- Pharmaceutical Manufacturing Staff
- Regulatory Affairs Professionals
- Cold Chain and Storage Personnel
- Pharmaceutical and Biotechnology Employees
- Life Science, Pharmacy, Engineering, and Logistics Graduates
What you will learn
Understand the fundamentals of Good Warehouse Practice (GWP), including its role in ensuring product quality, safety, and regulatory compliance.
Learn key warehouse operations such as design, layout, environmental controls, inventory management, traceability, and material segregation.
Gain knowledge of documentation practices, personnel training, material handling, deviation management, and corrective actions in warehouse operations.
Develop an understanding of distribution coordination, risk management, and audit and inspection readiness to maintain compliant and efficient warehouse systems.
Course Syllabus
- What Is Good Warehouse Practice?
- Why GWP Matters
- The Core Pillars of GWP
- Industries That Depend on GWP
- Operational Risks of Poor Warehouse Practice
- Common GWP Misconceptions
- GWP Within the Quality Ecosystem
- Key Performance Indicators for GWP
- Operational Excellence Mindset
- Roles in a Well-Run Warehouse
- The Audit Lens on Warehouses
- Process Improvement Approaches
- Inventory Accuracy in Practice
- Environmental Awareness
- Health and Safety in Warehouse Operations
- Sustainability and GWP
- Customer Expectations of Modern Warehouses
- Why Layout Matters
- Core Layout Principles
- Receiving Area Design
- Warehouse Goods Flow
- Storage Area Design
- Picking and Packing Zones
- Despatch Area Design
- Material Flow Optimisation
- Aisle Width and Space Utilisation
- Lighting and Visibility
- Floor and Surface Considerations
- Pedestrian and Vehicle Segregation
- Designing for Sustainability
- Designing for Safety and Emergency
- Designing for Hygiene Where Required
- Layout Changes and Change Control
- Capacity Planning
- Designing for Scalability
- Why Storage Conditions Matter
- Common Storage Specifications
- Temperature Management
- Storage Condition Ranges
- Humidity Control
- Light, Air Quality, and Other Conditions
- Mapping and Qualification of Storage Areas
- Continuous Monitoring Systems
- Excursion Management
- Cold Chain Considerations
- Pest Control as Environmental Discipline
- Packaging as the First Storage Barrier
- Product Segregation by Condition
- Environmental Control for Hazardous Goods
- Why Inventory Discipline Matters
- Foundations of Inventory Accuracy
- Receiving for Accuracy
- FEFO vs FIFO Comparison
- Putaway Discipline
- Picking Accuracy
- Despatch and Loading
- Cycle Counting Programmes
- Lot, Batch, and Serial Tracking
- Expiry and Shelf Life Management
- Inventory Visibility
- Returns Management
- Inventory Adjustments and Governance
- Why Documentation Matters
- Types of Warehouse Records
- Procedures and Work Instructions
- ALCOA+ Data Integrity Principles
- Document Control Discipline
- Records Retention
- Electronic Records and Systems
- ALCOA+ Principles for Records
- Contemporaneous Recording
- Accuracy and Error Correction
- Signatures and Authorisation
- Process Improvement: Documentation Quality
- Documentation Culture
- Why People Drive Performance
- Roles and Responsibilities
- Job Descriptions and Authorities
- Training Lifecycle
- Competency vs. Awareness
- On-the-Job Training (OJT)
- Training Records
- Effectiveness Verification
- Cross-Training and Multi-Skilling
- Workplace Practices and 5S
- Health, Safety and PPE
- Hygiene and Personal Conduct
- Workforce Wellbeing
- Contractor and Visitor Management
- Process Improvement: Capability Programmes
- Why Material Handling Matters
- Equipment Choices
- Forklift Operations
- Manual Handling Principles
- Stacking and Storage Stability
- Pallet Discipline
- Loading and Unloading Discipline
- Segregation Principles
- Quarantine Management
- Returns Handling
- Hazardous Goods Handling
- High-Value Goods
- Damaged Goods Handling
- Process Improvement: Damage Reduction
- Why Risk Management Matters
- Categories of Warehouse Risk
- Risk Identification
- Risk Assessment
- Risk Mitigation Strategies
- What Is a Deviation?
- Deviation Investigation
- Root Cause Analysis Tools
- Corrective Actions
- Preventive Actions
- CAPA Effectiveness Verification
- Deviation Trending
- Near-Miss Reporting
- Process Improvement: Building a Learning System
- Why the Transport Interface Matters
- Core Interface Activities
- Inbound Coordination
- Outbound Coordination
- Trailer and Vehicle Inspection
- Loading and Securing
- Cold Chain Loading Practices
- Documentation Handover
- Carrier Qualification
- In-Transit Visibility
- Customs and Cross-Border
- Returns and Reverse Logistics
- Customer Communication
- Process Improvement: End-to-End View
- Why Audit Readiness Matters
- Types of Audits
- Self-Inspection Programmes
- Inspection Findings Severity
- Audit Planning
- Conducting an Audit
- Findings Classification
- Responding to Findings
- Daily Inspection Readiness
- Inspection Day
- Behaviours During Audit
- Customer Audit Programmes
- Regulatory Inspections
- Certification Audits
- Process Improvement: Audit-Ready Operations
Course Benefits
Gain Continuing Professional Development (CPD) Points, accredited by The Faculty of Pharmaceutical Medicine of the Royal College of Physicians of the United Kingdom. These can be used to count towards the distance learning element of any scheme that comes under the umbrella of The Academy of Medical Royal Colleges or any other scheme for which there is mutual recognition.
Receive a personal certificate to show your subject knowledge on course completion.
You get excellent value through our cost-effective prices. We can also offer you group discounts on larger purchases.
The course saves you time through the convenience of online availability. This lets you complete the interactive course at your own comfort.
You will stay up to date with any changes to EU GDP, WHO good storage and distribution guidance, USP <1079>, and PIC/S guidance as our training courses are constantly monitored, reviewed and updated.
The course content has been developed by industry practitioners and subject-matter experts to ensure that learners can apply the principles directly in their daily work. Every module follows a consistent rhythm — concept, regulatory context, real-world failure, audit perspective, preventive controls, and a knowledge check.






