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Author

Dr. Chirag Shah

Dr. Chirag Shah

Professor at the University of Washington (UW), Seattle, with research and teaching expertise in artificial intelligence, data science, machine learning, and search and recommender systems. A TEDx Speaker and ACM Distinguished Member.
Research focuses on task-based and conversational search and recommendation, user experience, multi-objective optimization, cold-start challenges, and agentic systems. Actively engaged in generative AI research, particularly in information access and image classification, with a strong emphasis on improving fairness and reducing bias in ML/AI systems.
Teaches undergraduate and graduate courses in Information Science and Data Science, and collaborates closely with leading industrial research labs as a visiting researcher. Recent industry engagements include Spotify, Amazon, Microsoft Research AI, Getty Images, and TikTok.
Has worked on real-world problems such as zero-intent and zero-query recommendations, marketplace fairness, and task-, journey-, and mission-based ranking systems, contributing to solutions and products that impact hundreds of millions of users across global markets.

About

This course provides a practical, end-to-end approach to implementing artificial intelligence within healthcare and pharmaceutical organizations while maintaining robust Quality Management System (QMS) integration and continuous regulatory inspection readiness. It focuses on operationalizing AI governance, supplier management, change control, CAPA, and performance monitoring within regulated environments.

Through a combination of implementation frameworks, real-world case studies, and inspection-focused guidance, the course equips professionals to embed AI systems into existing quality processes, maintain compliant documentation, and confidently respond to regulatory inspections. The emphasis is on sustainable, controlled, and inspection-ready AI deployment across its lifecycle.

Course Syllabus

  1. AI Governance Foundations
  2. Vendor Assessment and Supplier Management​
  3. Change Management and CAPA for AI Systems
  4. Continuous Monitoring and Performance Management​
  5. Implementation Roadmap and Case Study

  1. Understanding the Inspection Landscape for AI Systems​
  2. Documentation Requirements and Organization​
  3. Common Inspection Findings and How to Avoid Them​
  4. The Inspection Process — What to Expect​
  5. Case Studies and Master Readiness Checklist​

Our Certified Customers

novartis
NHS
takeda
roche
baxter

Learner Rating & Reviews

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RC

Working with Whitehall training for the last two years of partnership has been a very successful experience – I have fast access to all the GCP course...

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I have finalised the demo for the ICH-GCP E6 R3 refresher course. Overall, I liked the content and the interface. I also want to thank Whitehall Train...

Frequently Asked Questions

  • Regulatory Affairs & Compliance Professionals
  • Clinical Research & Medical Affairs Teams
  • Quality Assurance & Quality Management Professionals
  • Digital Health, AI & Software Development Teams
  • Pharmaceutical & Medical Device Professionals
  • CROs, Sponsors, and Healthcare Innovators

This module builds the foundational understanding required to design and manage AI systems within regulated healthcare environments. This module focuses on clinical validation, performance monitoring, and risk management to ensure AI systems remain safe, effective, and compliant throughout their lifecycle.

  • Developed by regulatory and industry experts
  • Practical, real-world focus aligned with global regulatory expectations
  • Covers emerging AI regulatory guidance alongside established standards
  • Suitable for professionals across pharma, medical devices, and digital health
  • Designed to support audit readiness and compliant AI implementation