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Care Certificate Course & Certification
Intermediate
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3 hours
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Care Certificate
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About
The Care Certificate provides the essential knowledge, skills, and behaviours required for anyone working in health and social care. It prepares learners to deliver safe, effective, compassionate, and person-centred care while meeting the nationally recognised Care Certificate Standards.
This Care Certificate Course & Certification covers all 15 Care Certificate Standards, including duty of care, safeguarding, communication, equality and diversity, infection prevention and control, health and safety, privacy and dignity, handling information, basic life support, and awareness of mental health, dementia, and learning disabilities. Upon successful completion, learners receive a certification demonstrating their understanding of the fundamental standards of care.
Who Should Enrol?
- New and existing Health and Social Care Workers
- Healthcare Assistants (HCAs)
- Support Workers and Care Assistants
- Domiciliary and Residential Care Staff
- Adult Social Care Workers
- Agency and Temporary Care Staff
- Volunteers working in Health and Social Care
- Anyone starting a career in the Care sector
What you will learn
Understand the 15 Care Certificate Standards and the core principles of safe, compassionate, and person-centred care.
Learn about duty of care, communication, safeguarding, equality and diversity, privacy and dignity, and professional responsibilities.
Develop knowledge of infection prevention and control, health and safety, handling information, basic life support, and promoting independence.
Gain the skills and confidence to provide high-quality care while meeting the standards expected in health and social care settings.
Course Syllabus
- Your duties and agreed ways of working
- Working relationships and partnership working
- Values, attitudes and raising concerns
- The multidisciplinary team (MDT)
- Supervision, appraisal and your development plan
- Reflective practice and feedback
- Wellbeing, resilience and stress management
- What duty of care means day to day
- Dilemmas, complaints and incidents
- Duty of candour and managing conflict
- Discrimination and the Equality Act 2010
- Human rights in daily care
- Cultural competence and inclusive practice
- Person-centred values in action
- Care plans, preferences and identity
- Trauma-informed care and professional boundaries
- Verbal, non-verbal and accessible communication
- Barriers, adjustments and interpreters
- Confidentiality and difficult conversations
- Privacy and dignity in personal care
- Choice, control and active participation
- Balancing risk with rights
- Hydration and dehydration warning signs
- Nutrition, malnutrition and swallowing difficulties
- Person-centred mealtimes and recording intake
- Common mental health conditions
- Dementia awareness and dementia-friendly practice
- Capacity, stigma and getting help
- Types and signs of abuse and neglect
- Modern risks - financial abuse, online abuse, self-neglect, county lines
- Responding, reporting and whistleblowing
- Why child safeguarding matters in adult services
- Online harms, grooming and exploitation
- Responding to concerns and safe working
- DRSABC and the chain of survival
- CPR, AED, recovery position and choking
- After an emergency - handover, records and debrief
- Risk assessment and workplace hazards
- Moving and handling, fire safety and lone working
- Stress, medication awareness and incident reporting
- Accurate records and digital care systems
- UK GDPR, Caldicott and confidentiality
- Cyber security and social media risks
- The chain of infection
- Hand hygiene, PPE and safe environments
- Outbreaks, waste, laundry and sharps
- Understanding learning disability and autism
- Reasonable adjustments and health inequalities
- Communication passports, assistive technology and the Oliver McGowan context
- 📘 Bonus: The Care Certificate eBook (Free with purchase)
Course Benefits
Free eBook
Get our exclusive eBook with every purchase - a complete companion guide to the course, yours to keep forever
CPD Points
Gain Continuing Professional Development (CPD) Points, accredited by The Faculty of Pharmaceutical Medicine of the Royal College of Physicians of the United Kingdom. These can be used to count towards the distance learning element of any scheme that comes under the umbrella of The Academy of Medical Royal Colleges or any other scheme for which there is mutual recognition.
Certification
Receive a personal certificate to show your subject knowledge on course completion.
Affordable
You get excellent value through our cost-effective prices. We can also offer you group discounts on larger purchases.
Flexibility
The course saves you time through the convenience of online availability. This lets you complete the interactive course at your own comfort.
Keep Up to Date
You will stay up to date with the March 2025 Care Certificate standards, the Care Act 2014, Mental Capacity Act 2005, Equality Act 2010, Human Rights Act 1998, UK GDPR and the Caldicott Principles, Working Together 2023, Resuscitation Council UK 2021 guidelines, Oliver McGowan Mandatory Training context, and current CQC, Skills for Care, NHS England and UKHSA guidance.
Learn from Industry Experts
Content is written by UK health and social care curriculum specialists to current CQC inspection expectations, with scenario design drawn from real care home, domiciliary, supported living, community and healthcare practice.
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